Return Policy
Return Policy for Gulf Discounts Store
At “Gulf Discounts,” customer satisfaction is our top priority. If you are not satisfied with the product you purchased, we offer a flexible return policy to ensure a worry-free shopping experience.
General Return Conditions
Return Period:
You can submit a return request within 14 days of receiving the product.
Product Condition:
- The product must be unused and in its original condition.
- The product must be in its original packaging with all accessories and manuals (if applicable).
Proof of Purchase:
A purchase receipt or order invoice is required to confirm the return process.
Return Process Steps
Submit a Return Request:
Contact our customer service team via email at support@gulfdiscount.shop or phone at +966570971587 to submit a return request.
Return Approval:
After reviewing the request, our team will inform you whether the product is eligible for return.
Return the Product:
Ship the product to our specified address. The customer is responsible for the shipping cost unless the return is due to an error by the store (e.g., wrong or damaged product).
Return Processing:
Once the product is received and inspected, we will notify you of the return status.
Refund Options
Exchange:
You can exchange the product for another item of equal or greater value (paying the difference, if applicable).
Refund:
The refund will be processed to the original payment method within 7-10 business days.
The refund duration may vary depending on your bank or payment provider’s policies.
Responsibility for Damaged or Incorrect Products
If you receive a damaged product or one different from your order, please contact us immediately.
We will cover the return shipping costs and send you a replacement product.
Contact Us
For any inquiries regarding the return policy, you can contact us via:
- Email: support@gulfdiscount.shop
- WhatsApp Store Number: +966570971587